Refund policy

Your Confidence, Our Commitment
At Zerfume, we believe in the quality of every fragrance we offer. Shop with complete peace of mind if your experience falls short of expectations, our dedicated team is ready to support you.
Return Conditions:
•    Returns accepted up to 14 days from delivery date
•    Product must retain at least 90% of its original contents
•    Original packaging and condition required for all returns
How Returns Work:
•    Initiate your return via WhatsApp: 03144397065
•    Our expert support team guides you through each stage
•    Inspection and processing completed within 7 to 14 business days
Refund Terms:
•    Original shipping fees are retained to cover logistics
•    Refund amount confirmed after post inspection and approval
Please Note:
•    Promotional and sale items are excluded from our return policy